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An amazing trip. The company has twin objectives of safety and providing an experience to stay with you for a lifetime. We’re an older couple and coped well. Stretch was a great guide - and very tall! The company offers a no questions asked if you arrive and realise there is a chance of not being able to be airlifted from the glacier that day. Bear in mind that this trip is weather dependent. Play it safe and spend an extra night in either Fox or Franz Josef townships.
Fantastic experience, Fiona was very experienced and knowledgeable, the other guide ( sorry I forgot his name ) was very friendly and helpful , the glacier was fascinating and beautiful, we got to see ice caves and get great photos , the weather was perfect , you don’t need to be super fit to do it , I’m 56 and in general good health and found it totally doable , definitely a big highlight of my holiday , if you can weather permitting definitely do this adventure!
The guides are the best at Fox Glacier Guiding, we went with Toa and had a great time! He made sure that everyone in the group (12 ppl) had enough time to see, stop, and explore on the glacier. He was super informative, funny, and made sure to keep us safe. Would recommend to everyone!
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Experience was super but at time of writing I have not received any credit for being moved to a cheaper tour the next day .So tour was awesome but admin from headout not so good as no credit received for much cheaper tour on the following day.
Wow this was spectacular, the views, the landing, our pilot was helpful and gave a great commentary. This will be a highlight of this holiday. The check in and ground crew were also very helpful and considerate of my mobility issues. Couldn’t have been kinder.
I wish I could give more than five Stars. Our helicopter departed from Franz Josef early in the morning before the clouds rolled in. It was a perfectly clear sky. We flew around Mt. Cook, Franz Josef Glacier, Fox Glacier and did a snow landing. The ride was smooth and the views were spectacular. I strongly encourage everyone to take the Grand Tour.
Absolutely outstanding & a must do. Every staff member was exceptional. And this experience I feel is a must do. We were incredibly lucky with the weather. This goes down as one of the experiences I’ve lived to date. Chris and Dee you are awesome
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I booked the HeliHike in Franz Josef through Headout. Unfortunately, the hike had to be cancelled due to bad weather, but they offered an amazing 15-minute scenic helicopter ride with a snow landing instead. The views were stunning! Headout was also very prompt in refunding the partial amount for the cancelled hike, which I really appreciated. While it was disappointing the hike couldn’t happen, the experience was still fantastic, and the service through Headout was excellent. Highly recommend!
An incredible experience. In addition to the lush nature, which I already knew from the photos, the great difference was the staff. From the day of the cancellation due to the weather, the kindness and security that the attendant provided when rescheduling for the next day. Everyone was very engaged, the reception, safety instructions, the pilot, absolutely everyone. The highlight was the professionalism of Rosa, and the other guide who was with her, who I couldn't spell her name. She cared about everyone the whole way, more than being kind and fun, she showed great experience in being a guide, she was a true leader. Without her I would never have been able to complete the trail, she literally held my hand. It was clear that Rosa really knows what she does, and loves what she does. She expresses this passion in every gesture.
This was a fantastic experience. From check in to finishing the heli hike all staff were exceptional. The flight was exhilarating and the hike well led by Drew. I cannot recommend this trip enough!!
What an incredible day! I did the heli hike with my 14-year-old, and it was worth every cent. Booking was easy, but remember to confirm 24 hours in advance due to weather changes. The staff provided clear instructions and all the necessary gear. The helicopter ride was thrilling, and the glacier views were breathtaking. We spent about 2 hours on the ice with a knowledgeable guide who shared interesting facts about the glacier and its history. Highly recommend bringing water, snacks, and sunglasses. This experience was unforgettable and a must-do for anyone visiting the west coast!
Heli hike was cancelled due to bad weather days before so even though bright sunshine it was off which was disappointing. Instead got booked onto the twin glacier 30 min Heli ride which landed for few minutes on Fox. Enjoyable and pilot was excellent.
Weather was on point that day and instructor was friendly and took care of us well from start to finish. The instructor was Cale and he ensured our gear was worn properly, took us safely on the route and hacking the ice to create path. The view was amazing and he helped us capture nice photo at tiny spaces of the climb on the way as well!
Ruby was a great guide and knowledgeable. She les our group so professionally.
Absolutely amazing experience, definitely recommend
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Incredible experience. We were blessed with perfect weather and beautiful blue skies. Wonderful memories with our 2 babies for whom the ride was free. Thank you so much!
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Since our Heli Hiking trip was cancelled the day before for rain, we took a short flight up and over Franz Josef Glacier, and landed in the snow for seven minutes. It was a beautiful experience, and gives you another perspective of this famous glacier. So glad we were able to book it.
Booked the 40 mins helicopter flight with glacier landing. However the weather was terrible and had given up hope of the flight being able to go ahead. However there was a small window in which the weather improved enough for a shorter scenic helicopter flight to take place, but visibility wasn't good enough for a landing on the glacier. Staff refunded the difference between the cost of the trips. Everybody was very friendly and the views were great despite the poor weather. Well worth the trip.
Unforgettable experience. Vicky and Belinda were brilliant, professional and fun, absolutely top service. Dion the pilot, every bit as professional and plenty of great banter. Can't recommend enough.
The flight was very impressive and wonderful!! Definitely worth it! I'd like to have a bit longer flight time. You are flying about 10-15 minutes and stay at the glacier for about 15-20 minutes to take pictures and enjoy the nature. If you have the money, do it!
I booked by flight 1 day out and was pretty nervous I wouldn't get to fly because of the weather. I went in to see and the team there were so caring about having to tell me unfortunately I couldn't fly. They went above and beyond to try and reschedule me during the short time I was there. Even moving my departure (from Franz Josef to Fox) to be closer to my accommodation! The next day I woke up to clear skies and was able to fly! Man they didn't disappoint!! I was fortunate to get the front seat - the views were amazing! Flying was fantastic and landing on the snow just an amazing experience :) Still have a smile talking about it today! From communication to the adventure these guys were fantastic and would recommend this company to everyone!
Absolutely amazing!! It is hard to describe the feeling of being surrounded by pure white snow. Defo take your sun glasses it is so bright! The co-ordinators are fantastic. Everyone is weighed due to weight allowance for the helicopter. A super 'must do' experience and well worth the money especially if you can manage to get a 'Book Me'
One of the best experiences of our whole trip. We were five in all plus the pilot who gave us all the information we needed. Set down on the mountain and played snowballs and had photos. Would recommend it to everyone
Awesome flight, Tim was the pilot full of knowledge about the surroundings and great banter had up on the snow. Amy took us through the safety producer and walked us to the pads really lovley girl. Made us all feel very relaxed and excited for what was ahead of us 馃槉 We spoke to Vicky in the office and she sorted us out with the flight in the time frame we needed with no issues at all. All and all was and exceptional experience. Would highly recommend jumping on one of these flights.
What an amazing experience. We had originally booked the twin glaciers but due to high winds had to change. Who cares!! We had an amazing experience and landed on the ice. Awesome!!
Staff and pilot amazing. Most amazing experience of my life.
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As the terminal face of the glacier is always changing, getting to the top of the glacier through just mountain climbing requires some experience. Instead, hop into a chopper and land directly on top of the glacier and explore its various ice formations from up close with the help of a glacier guide.
The timings mentioned on your tickets is when you’ll have to check-in. We suggest arriving at least 20 minutes prior to make sure that all processes run smoothly and on time. These include filling a waiver form and a briefing by your guide.
The guide will give you a quick briefing on what to expect and what to look out for during your heli hike. As the hike progresses above actively moving ice, you’ll need to remain alert and follow the guide’s instructions. Use this opportunity to ask questions and clear your doubts.
The facility will provide almost all the items essential for your heli hike, including a waterproof overcoat and overtrousers, a hat, gloves, socks, boots and a backpack. Keep only the essentials in your backpack, like your phone, a small water bottle, some snacks and an additional warm layer. If you pick the 8-hour heli hike, carry some food for lunch as well.
Before your hike begins, a short helicopter ride will land you on top of the icy Fox Glacier. From here, you’ll spot several peaks of the Southern Alps as well as the towering seracs of the glacier. Once the hike is complete, the helicopter will pick you up again to take you back to the base, the Fox Glacier township.
Once you’ve landed on the ice, you’ll have to put on the crampons given to you by the facility to begin the hike. Your glacier guide will take you on a 3-hour or a 7-hour hike, depending on the experience you’ve picked. During your hike, you’ll see massive crevasses and towering ice pillars called seracs, pass through icy caves and tunnels and spot frozen waterfalls.
The weather atop the glacier is ever-changing, so it’s not always possible to predict how it may be even at the end of the day. If due to drastic weather conditions the helicopter is unable to come to pick you up, there are emergency supplies placed in a safe location atop the glacier, including tents, sleeping bags, food and extra warm layers.
Min. age:
Anyone under the age of 16 should have an adult book their ticket for them and also be accompanied by an adult during the experience.
Max. weight: The limit for both the heli hikes is 116kg or 256lb. If you weigh more than this, you’ll need to contact the facility beforehand to make accommodations for the additional weight. This may also entail a fee.
Physical fitness:
Doctor’s recommendation: If you’re unsure of your fitness level, we suggest you consult a doctor before heading onto a Fox Glacier heli hike. Although it’s not a requirement, if you have any medical conditions, have undergone surgery or had a fracture in the last 10 years, a doctor’s recommendation can ensure that you can venture onto the heli hike.
Fluent communication: For the Extreme Fox heli hike experience, you will need to be fluent in English. This is to ensure that you can understand and properly follow your guide’s instructions on the long 7-hour hike. If the guide deems that you cannot understand them, you will be denied participation.
Pregnancy: While there are no restrictions for pregnant women, we suggest that you proceed with the experience with caution. The terrain is usually rugged and there are chances of slipping or tripping. The Fox Glacier is 200km away from the nearest hospital. That being said, multiple pregnant women have successfully ventured the Fox Glacier through various stages of their pregnancy. If at any point the guide feels you’ll be unable to complete the hike, you will be restricted from participating and escorted back to the base.
Medical conditions: If you have any existing medical conditions, like heart or respiratory issues, high or low blood pressure, a fracture or dislocated joint, or have undergone major surgery in the last 10 years, the heli hike may be strenuous for you. We suggest you consult with a doctor and get their approval before booking these tickets.
Alcohol: You will need to be attentive for your heli hike, which means that you’re not allowed to be under the influence of alcohol or drugs of any kind. If suspected, you may be denied participation.
Forecast: The Fox Glacier heli hike is a heavily weather-dependent experience and conditions on the glacier can change in a matter of minutes. The forecast for the experience is made just 10 minutes before the departure time. However, if you want to remain prepared, we suggest you check the forecast on or on the previous day of your experience.
Weather conditions: Heavy rain or winds can affect the flight pattern of the helicopter and your experience may be canceled if it’s not entirely safe to fly.
Hazards: With drastic changes in the weather, there are some natural hazards on the glacier. These include, but are not limited to, avalanches, ice falls, rock falls, heavy rain, uneven terrain and floods.
Guide discretion: Your glacier guide reserves the right to cancel the experience at any point if they deem it unsafe to proceed.
Every day at 8:50am and 11:50am;
Duration: 4 hours; Hike duration: up to 3 hours
Every day at 8:15am
Duration: 8 hours; Hike duration: up to 7 hours
Check-in: The check-in time for both the experiences is 20 minutes before the departure time.
Peak season: Summer - Dec to Feb; Low season: Winter - Jun to Aug
Although Fox Glacier can be visited at almost any time of the year, the amount of adventure you want on your experience would determine the best time to visit.
Summer: During the summer, the glacier changes more rapidly due to the melting snow. This means larger cracks and a more drastically changing terrain. The hike will be a little riskier at this time, but you may get the opportunity to shed some layers and click some pictures in just your T-shirt.
Winter: The winter time is calmer on the Fox Glacier. The terrain remains still for a long period and you may get to see some blue ice too. This time has fewer crowds and is also better suited if you’re a first-time mountaineer. The weather remains relatively stable and temperatures don’t go too far below freezing either.
Detailed best time to visit Franz JosefAddress: Fox Glacier Guiding, 44 Main Road, State Highway 6, Fox Glacier 7859, New Zealand. Find on Maps
Fox Glacier is about 30-40 minutes away from Franz Josef glacier by car.
By car:
From Christchurch, follow the SH73 until Kumara Junction and then turn left onto SH6. Continue down SH6 all the way to Fox Glacier.
From Queenstown, follow the SH6 through Wanaka to Fox Glacier.
By bus: Multiple bus services offer transit from Christchurch, Greymouth, Hokitika and Queenstown to the Fox Glacier.
By train: If you want to take the scenic rail route, take the TranzAlpine train to Greymouth from Christchurch and then take a bus from Greymouth to Fox Glacier.
Directions to Franz JosefYour Fox Glacier heli hike, depending on the experience you pick, will include your guide’s briefing on how to use the equipment to walk on the ice, helicopter rides up and down the glacier, and a 3-hour or a 7-hour hike on the ice. You will also be provided with a waterproof jacket, overpants, boots, crampons and walking sticks for your experience.
If your Fox Glacier heli hike gets canceled due to unexpected weather changes, then you can either get a full refund or reschedule your experience for another day, depending on availability.
You get brilliant panoramic views of the glacier with stunning ice formations like deep crevasses, towering ice cliffs, ancient blue ice, and more. You can also observe the snow-capped peaks of the Southern Alps and on clear days, you can even catch glimpses of the lush rainforest below and the Tasman Sea coastline.
The helicopter ride to the glacier top takes about 5-6 minutes each way.
While the heli hike is not entirely risk-free, your glacier guide will always be around to ensure your safety. A single glacier guide is assigned for up to 3 people to ensure you have their undivided attention. The guide will carve the ice and create a pathway for you to follow for your hike. As long as you heed to your guide’s instructions, you should have a safe and comfortable heli hike.
The glacier hike will occur slowly to make sure you move safely on the ice. That being said, as long as you exercise regularly and are able to run or jog for more than an hour, you should be able to complete a 4-hour heli hike without concerns.
One glacier guide is assigned to a group of 2-3 people on a Fox Glacier heli hike.
No matter what season it is in the town below, snow is always falling atop the Fox Glacier. You can visit the glacier at any time of the year and still enjoy an icy adventure.
The temperature on the glacier is usually about 10 degrees lower than the town below. During the summers, the township temperatures are usually between 5 to 15°C and in winters, the temperatures fall between -5 to 10°C.
There is a 3kg limit per person for carry-on bags as the helicopter has limited space. We suggest that you carry light to help reduce the helicopter’s fuel consumption and also ease your hike.
You can make changes to your bookings up to 24 hours before the departure time on your voucher. If there are less than 24 hours left for your trip, you will be unable to modify your bookings.
You don’t have to worry about having any prior experience before heading on a Fox Glacier heli hike. The glacier guide will give you all the instructions you need to complete the experience.
There are no toilet facilities on top of the glacier. So, we suggest that you use the loo once before you start the experience.